SupplySide East 2020 Cancellation FAQ


The SupplySide group has decided to not move forward with hosting a rescheduled SupplySide East 2020 in Secaucus, NJ. We will shift our focus to digital experiences (see below). Please see below for answers to the questions we have been receiving most frequently.

View the Press Release here:

Phoenix, AZ (April 14, 2020) –SupplySide East 2020 canceled, will return to Meadowlands Expo Center in April 2021

SupplySide East Cancellation FAQ's

The SupplySide Connect platform is the official directory for SupplySide East, SupplySide West & Food ingredients North America. This directory is fast becoming an innovation discovery resource for the industry year-round. We encourage SupplySide East 2020 exhibitors to promote their ingredients & services, tell their story, and showcase their latest announcements via SupplySide Connect.

As an exhibitor, you should submit your products to the SupplySide Connect directory immediately. Many of you have submitted products to the directory ahead of the show; but if you haven’t, it’s not too late!

We’re opening up some enhanced features on SupplySide Connect normally reserved for Featured Exhibitors. Now all SupplySide East exhibitors can load videos to give visitors an inside look at their facilities, product offerings and differentiators. Let visitors know why your ingredients and services are the right choice and what your company does to stand above the rest. Load these directly to your SupplySide Connect account or send an email to SSConnect@informa.com and we’ll help you out.

With this cancellation, SupplySide’s intention is to automatically credit all paid badges associated with the official registration of SupplySide East 2020 event toward SupplySide West & Food ingredients North America 2020 (Oct 27-30, 2020, Las Vegas).

Should a credit not work, please contact supplyside.east@informa.com by June 1, 2020 to request a full refund of your registration costs.

*Please note: all option purchases (CBD Education Session, NEXT Trend Guidebook, GMP Training) will automatically be refunded and will not transfer to SupplySide West & Food ingredients North America 2020

The SupplySide Connect platform is the official directory for SupplySide East and SupplySide West & Food ingredients North America and is fast becoming a resource for the industry year-round. Visit this directory often as new ingredients, products, services, brand stories, marketing information and more will be streaming in over the next weeks and months.

You can use SupplySide Connect to:

• Discover companies, ingredients, products and services being featured with noteworthy news and new product launches

• Use keyword search to find companies and ingredients, and products that mention key words and phrases

• Create a favorites list for easy reference

• Request information from exhibitors from inside the platform In addition to these online resources, check out naturalproductsinsider.com and foodbeverageinsider.com for the latest industry news & analysis and product innovation & trend content.

We are working with pre-arranged speakers to reschedule the conference programming digitally as webinars and podcasts. Please look out for more information in the coming weeks.

Travel-Related Questions

If you previously booked a hotel through our official hotel vendor, onPeak for the April event, your hotel reservation has been canceled.

If you were part of the recent Advanced Housing process for the rescheduled June dates, your hotel reservations will once again be canceled. Please look out for an email from onPeak confirming the cancellation.

If you booked directly with a hotel or through a third-party agent, please reach out to them.

Please contact your airline directly for cancellations/refund information. SupplySide is not responsible for costs related to SupplySide East 2020 travel.

Exhibitor Questions

The SupplySide sales team is ready with answers and options for all exhibitors and sponsors. They will actively be working to reach all customers individually to assure each exhibitor/sponsor has personalized options and individualized service. Please feel free to reach out to directly to your Account Manager at any time. If you don’t know who your Account Manager is, please email danica.cullins@informa.com.

Future Shows

SupplySide West 2021 will be held October 25-28, 2021 in Las Vegas, NV. 

SupplySide East 2021 will be held April 13 & 14, 2021 in Secaucus, NJ at the Meadowlands Expo Center.

An announcement from the SupplySide Team